Frequently Asked Questions

  • How long does treatment last?

    The duration of therapy at Pursue You Psychotherapy varies based on individual needs. Whether adressing immediate concerns or complex, longstanding issues, our therapists tailor the treatment to each client. Therapy can range from short- term (months) to longer-term (years) depending on presenting issues.
       

  • Where do you offer sessions?

    Sessions are currently offered virtually. We provide therapy through video chat or by telephone using a secure platform that abides by Ontario’s health-specific rules and regulations.

  • Are you covered by insurance?

    Psychological services are not covered by OHIP however, most private insurance plans through work and school cover sessions with psychotherapists. If you have private insurance it is likely that our sessions will be covered however, most of the time coverage is partial or limited meaning that you may have to pay out of pocket for part of the hourly session fee. We recommend getting in contact with your insurance to find out which professionals are covered and how much coverage you have.

  • How long will I have to wait for an appointment?

    Our goal is to respond to your first initial contact with a phone call or email within 12-24 hours. During that contact you can expect to set up your initial session for the following week or two, depending on the therapists availability and your preference.

  • Will I be prescribed medication?

    Psychotherapists in Ontario are not licensed to prescribe medication thus, your treatment at Pursue You Psychotherapy does not include medication.

  • What can I expect at my first session?

    In an initial session at Pursue You Psychotherapy, we’ll focus on understanding your reasons for seeking therapy. We also ask questions about your personal and family history to get a complete picture of your needs.


    Confidentiality will be explained, as building trust and a strong therapeutic alliance is key to effective therapy. This session is an opportunity for us to ensure a good fit and start creating a path forward.

  • Can I cancel or reschedule my booked appointment?

    If you need to cancel or reschedule an appointment, please reach out by email or telephone to notify us as soon as possible. We charge the full hourly rate for no-shows or appointments that are cancelled with less than 24 hours notice.

  • What are your service areas?

    We are an online therapy clinic based in Stoney Creek, providing private therapy services to children, adolescents and adults across a wide range of service areas, including Stoney Creek, Hamilton, Burlington, Ancaster, Grimsby, Niagara Falls, Mississauga, Oakville and Toronto. 


    Our flexible online therapy counselling allows us to reach clients within all of Ontario, ensuring that you can access quality mental health support from the comfort of your home. 

  • How do I make an appointment?

    Please complete a request on the contact us page or email nicole@pursueyoupsychotherapy.com. 


    We will connect with you within 12-24 hours to see how our virtual therapy services in Ontario might best support your mental health needs.

  • What are the benefits of psychotherapy?

    Psychotherapy is a proven and effective way to support emotional and psychological well-being. The goal of therapy is to help you better understand yourself, manage distress, and make meaningful changes that improve your emotional, behavioural, and interpersonal health.


    Through therapy, many people develop a deeper sense of self-awareness and self-acceptance, which can foster personal growth and healing. It’s also an opportunity to learn new skills or build upon your strengths to handle life’s challenges in healthier and more adaptive ways.


    At Pursue You Psychotherapy, we tailor  psychotherapy treatment to each client’s unique needs. Our Ontario-based virtual therapy services use evidence-based approaches grounded in the latest research to ensure your therapy is both effective and personalized.